"; include_once('feedback_form.inc'); echo ""; } function process_form() { $name = $_REQUEST['name']; $email = $_REQUEST['email']; $phone = $_REQUEST['phone']; $order = $_REQUEST['order']; $day = $_REQUEST['day']; $month = $_REQUEST['month']; $driver = $_REQUEST['driver']; $survey01 = $_REQUEST['survey01']; $survey02 = $_REQUEST['survey02']; $survey03 = $_REQUEST['survey03']; $survey04 = $_REQUEST['survey04']; $survey05 = $_REQUEST['survey05']; $survey06 = $_REQUEST['survey06']; $survey07 = $_REQUEST['survey07']; $survey08 = $_REQUEST['survey08']; $survey09 = $_REQUEST['survey09']; $survey10 = $_REQUEST['survey10']; $survey11 = $_REQUEST['survey11']; $survey12 = $_REQUEST['survey12']; $survey13 = $_REQUEST['survey13']; $survey14 = $_REQUEST['survey14']; $survey15 = $_REQUEST['survey15']; $survey16 = $_REQUEST['survey16']; $survey17 = $_REQUEST['survey17']; $survey18 = $_REQUEST['survey18']; $restaurant = $_REQUEST['restaurant']; $comment = $_REQUEST['comment']; ini_set("sendmail_from", "survey@dial4dinner.com"); mail("barryencore@earthlink.net", "TelephoneTakeout/Dial4Dinner: Customer Survey", "\nCustomer Information:\n\nName: $name\nEmail: $email\nPhone Number: $phone\n\n\n\nOrder Information:\n\nOrder Number: $order\nDate of Order: $month $day\nDriver Name: $driver\n\n\n\nCOSTUMER ANSWERS TO THE FEEDBACK FORM:\n\nWas your CSR friendly and knowledgeable?: $survey01\n\nHow was the courtesy of operator taking your order: $survey02\n\nSpeed and efficiency of order taking process: $survey03\n\nOperator knowledge of restaurants: $survey04\n\nOperator's knowledge of restaurant's food: $survey05\n\nWas your Mobile Waiter friendly?: $survey06\n\nHow was the appearance of Mobile Waiter?: $survey07\n\nDid your food arrive hot?: $survey08\n\nWere you satisfied with the food of this restaurant?: $survey09\n\nWas your delivery time longer than expected?: $survey10\n\nAccuracy/Completeness of order: $survey11\n\nOverall, how would you rate your experience?: $survey12\n\n\nWould you use this service again?: $survey13\n\nWould you recommand us to friends?: $survey14\n\n\nDo you think 60 minutes is too long to wait?: $survey15\n\nIn the past, have you had any problems with TelephoneTakeout service or orders?: $survey16\n\nIf yes, did you inform TelephoneTakeout?: $survey17\n\nHow did we handle the problem?: $survey18\n\n\nDo you have a favorite restaurant you would like to see us add?: $restaurant\n\n\n\nCostumer comments or suggestions:\n\n$comment"); echo "

 

 

Thank you $name !

Your comments have been sent successfully.

 

"; } ?>


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